Hi guys, in this quick tip I wanna share a solution to a Divi problem that has been driving me absolutely bonkers. Lately, I’ve been experiencing some issues with Divi modules not opening. The spinning wheel I’ve grown to love has quickly become a source of frustration. I’ve searched the web for a solution, only to find weird remedies that simply did not work. Until finally my efforts paid off and I came across a solution here (muchas gracias ?) that worked and now I want to spread the good news.
Below is a quick and dirty video tutorial illustrating the steps.
You see how easy that was? Not sure how to explain the technobabble behind it, but basically your local machine caches certain actions in the attempt to minimize computer resources. Some how Divi gets stuck in a loop of some sort. The reference tutorial explains it a lot better than me if you’re interested. Below are the steps in case the video wasn’t clear enough.
1. Make sure your browser has developer functionality and right click away from the Divi builder and select the option that says “Inspect Element”.
2. A window will appear with a few tabs on the top. Click “Storage” and click “Local Storage” on the left sidebar.
Your URL should appear underneath “Local Storage”. Click your URL and wait a second until it loads all the cached content (it’ll look like the Matrix code). After it loads, hover over your URL and click “Delete All” or “Clear” (depending on your browser).
If you’ve followed these steps correctly, you should now be able to open your Divi module again. If that didn’t work, please contact me.
So that about wraps it folks. If you have any question please leave a comment below.
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I had the same thing happen, and the staff at Divi fixed it for me. All I had to do was make a request for them to do it and they did.